by Archana Shinde | Aug 25, 2020 | ITIL
What is Utility and Warranty? It is important to assess a service with consideration to the impact of costs and risks on utility and warranty. This is important to gain a complete picture of the viability of a service. So Let’s look at what is Utility and...
by Archana Shinde | Aug 6, 2020 | ITIL
To support a holistic approach to service management, ITIL® 4 defines four dimensions. These dimensions are critical to the effective and efficient facilitation of value for customers and other stakeholders in the form of products and services. The four...
by Archana Shinde | Jul 22, 2020 | ITIL
“A guiding principle is a recommendation that guides an organization in all circumstances.” One of the most important components of the ITIL Service Value System is the ITIL Guiding Principles. A guiding principle is nothing but a recommendation that provides...
by Archana Shinde | May 18, 2020 | PRINCE2
PRINCE2 stresses that a project should have a valid business case. The purpose of the Business Case is to judge whether the project is (and remains) desirable, viable and achievable. Which aids to support decision making in projects continued investment. The business...
by Archana Shinde | Dec 31, 2019 | DevOps
In DevOps, automation is achieved using different tools. The most important Phase which needs automation in DevOps is “Testing”. Today lets looks at few of the tools which aid us in automating Testing cycle. The important as point to note here is “Testing” can...
