+91-7710033016 / +91-8291749529 support@effectivepmc.com

Myth about Daily Scrum being a status meeting

Common Misconceptions and Negative implications Most teams conduct Daily scrum as a status meeting. When this happens, following negative implications result Developers start thinking that this is Scrum Master’s forumDevelopers don’t take accountabilityDevelopers lose...

Utility and Warranty in ITIL4

What is Utility and Warranty? It is important to assess a service with consideration to the impact of costs and risks on utility and warranty. This is important to gain a complete picture of the viability of a service. So Let’s look at what is Utility and...

Four Dimensions of Service Management in ITIL4

To support a holistic approach to service management, ITIL® 4 defines four dimensions. These dimensions are critical to the effective and efficient facilitation of value for customers and other stakeholders in the form of products and services. The four...