+91-7710033016 / +91-8291749529 support@effectivepmc.com

Role of the Business Analyst

Role of a Business Analyst involves the following activities

  • Understanding the business needs from various stakeholders
  • Eliciting requirements using various techniques
  • Documenting the requirements into requirements specifications, user stories, use cases or various formats
  • Make sure that the requirements are understood by the development teams
  • Test the requirements to make sure that what is defined is what has been produced

Role of a Product Owner

  • Product Owner is the decision maker on the Product
  • He/She is accountable for the return on investment for the Product
  • Naturally, he/she has the budgets with him/her for the product
  • Product owner faces the market, the customers, users and he is a Voice of the customer role
  • Thus Product Owner is responsible for envisioning, strategizing and taking decisions on how the product needs to progress so that he can generate value for the customer

What more does a PO do as compared to Business Analyst

  • As in the above two paragraphs, you can see that Business Analyst is an operational role. The more of the “Doer” role
  • Product Owner of course can do all that the Business Analyst does, however, PO role covers a wider spectrum. Product Owner is not just a “Doer”, he/she is a “Decision Maker” for the product
  • Product Owner typically hires services of Business Analysts to handle operational or “Doer” responsibilities
  • In Scrum, we don’t define a role called Business Analyst. Therefore we can say that “Business Analyst” is a set of responsibilities that Product Owner needs to fulfill – or that is a skill required by the Product Owner. In Scrum, we call the role “Development Team”, which is a set of professionals who have all the skills as a team to make things happen. Business Analysis being one of the skill a Product needs.

What does Business Analyst need to do to become a PO?

The list of responsibilities which a Product Owner needs to do is much wider than a Business Analyst. Business Analyst role is a great start to becoming a Product Owner. However, training needs to start to make sure one graduates from a Business Analyst role to a PO role. Following skills may be required to be built before a Business Analyst can take up a PO role

  • Envisioning and Strategizing skills
  • Facilitating strategy workshops with stakeholders
  • Budgeting and funding
  • Coordinating with various stakeholders such as
    • Sponsors
    • Sales Teams
    • End users and end user representatives
    • Marketing teams
    • Market research teams
    • Senior management
    • Customer support teams (the ones who face the customers directly – e.g. BPO teams)
    • And various other stakeholders who can give feedback about the product
  • Knowing Scrum and Incremental/Iterative aspects to make sure continuous delivery of Product is made to seek feedback

Overall, it is important that a Business Analyst starts understanding the PO role and starts building the skills which may not be required as a Business Analyst.