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Scaling Context – Some Basics Concepts

As part of the Introduction to Scaled Agile Framework series, this article with cover the Scaling Conetx and Some Basic Concepts like where scaling fits and how it works. Let’s first understand what Scaling is? As a word, Scaling means there are multiple teams working...

Commitments in Scrum

Each artifact contains a commitment to ensure it provides information that enhances transparency and focus against which progress can be measured: ·      For the Product Backlog it is the Product Goal. ·      For the Sprint Backlog it is the Sprint Goal. ·      For...

What is Service Desk?

Service Desk serves as a Point of Contact between a Business organization (IT) and its employees, customers, as well as business partners. They provide access to users and stakeholders to report issues, questions, queries and requests, and have them acknowledged,...